How to contact us

Woodlands Medical Centre

1 Greenfarm Road  
Cardiff

CF5 4RG

 

Phone 029  2059 1444

Fax 029 2059 9204

 

For prescription requests or clinical requests please email:

receptionteam.w97023@

wales.nhs.uk

 

Practice Manager Email (do not use for clinical requests):

practice.manager.w97023@ wales.nhs.uk

Surgery Hours

Monday        08.30 - 18.30

Tuesday        08.30 - 18.30

Wednesday   08.30 - 18.30

Thursday      08.30 - 18.30

Friday           08.30 - 18.30

 

Surgery closed for home visits between 13.00 and 14.00

Woodlands Medical Centre
Woodlands Medical Centre

WELCOME TO WOODLANDS MEDICAL CENTRE

Woodlands is a General Practice in Ely, Cardiff. We provide a service to Ely, Caerau, St Fagans and Wenvoe. The Practice has 8 Doctors and 4 Nursing staff. We also provide Phlebotomy, Health Visitor, Ante-natal Care, Midwifery and Counselling via NHS staff.

 

In these pages you will get to know our doctors and the other members of the practice team. This is also where you will find all the important information about our consultation times as well as useful tips and services.

 

Woodlands is a very high achieving practice under the Quality Outcomes Framework, QOF, and consistently receives high Patient Satisfaction ratings from our Community Health Council Reviews. We are a very busy centre and strive to ensure that our patients are cared for to the highest standards. We encourage feedback and suggestions on improvements.

 

Our Patient List is currently open.

We have 8 GPs at Woodlands:

  • Dr Debajit Das  (Senior GP Partner)
  • Dr Christopher Heavens (GP Partner)
  • Dr Sarah Davies  (GP Partner)
  • Dr Rachel Lee  (GP Partner)
  • Dr Lisa Palmer  (GP Partner)
  • Dr Sarah Wynn-Jones (GP Partner)
  • Dr Sabrina Turner (Salaried GP)
  • Dr Toby Dinnen (Salaried GP)

Nursing staff:

  • Ceri Tanhai (Practice Nurse)
  • Deirdre Cooper (Practice Nurse)
  • Sally Pugsley (Treatment Room Nurse)
  • Helen Trigg (Health Care Assistant)

Practice Manager - Huw Herbert (Welsh speaking)

Assistant Practice Manager - Jo

Admin Manager - Janet

Medical Secretary - Helen

complaints / suggestions

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

 

To pursue a complaint or provide a suggestion, please contact the practice manager by telephone on (029) 2059 1444 or by email to: practice.manager.w97023@wales.nhs.uk who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure is available on request.

 

RESEARCH and education

We are delighted to announce that Woodlands Medical Centre are a Research Active Practice. We are a member of the Primary Care Research Incentive Scheme (PiCRIS). This scheme supports GP practices across Wales in developing high quality research within the primary care sector.

 

What is research? Watch the Health & Care Research Wales video https://youtu.be/lm6bd8Eahoc

Beth ydy ymchwil? Gwyliwch fideo Ymchwil Iechyd a Gofal Cymru https://youtu.be/oZq3CmcPP4w

 

Woodlands is also a teaching practice. All doctors participate in teaching of medical students. Students sit in with doctors to learn about caring for patients in General Practice. Please let reception know if you do not wish a student to be present during your consultation.

Documents

Privacy Notice
Woodlands Privacy Notice.pdf
Adobe Acrobat document [584.4 KB]
How we use your data
Woodlands How we use your data.pdf
Adobe Acrobat document [567.6 KB]
FOI Publication Scheme
Woodlands FOI Publication Scheme.docx
Microsoft Word document [31.3 KB]
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