Here are some examples of an emergency:
You can request an "urgent on the day" consultation between 8.30 and 10.30 every morning. For patient safety each GP session will be limited to a maximum of 30 patients. When this limit is reached the session is full and you will be asked to call again in the afternoon session or the following day.
Please Note: On the Day bookings are for urgent consultations which you feel can not wait for a routine appointment.
Routine Appointments can only be booked after 11.00am. This helps keep the phones free for urgent On the Day consultations.
Test Results are only available after 2.00pm. We do not get the results back until then.
Please phone AFTER 2.00pm to check if your Prescription is ready for collection. We do not take Prescription Requests over the phone.
You can now select and book your own routine appointment by using My Health Online. You can book, check and cancel routine appointments 24 hours a day, 7 days a week using My Health Online. Please see the My Health Online page for further information and to find out how to register.
Our GPs are extremely busy and we are unable to specify a time when the doctor will phone you. If you miss the call, the GP may not have time to call you again and you may need to make a further appointment.
Choose Well helps you decide who you should go to for appropriate attention.
Website link: http://www.nhsdirect.wales.nhs.uk/choosewell/