How to contact us

Woodlands Medical Centre

1 Greenfarm Road  
Cardiff

CF5 4RG

 

Phone 029  2059 1444

Fax 029 2059 9204

 

For prescription requests or clinical requests please email:

receptionteam.w97023@

wales.nhs.uk

 

Practice Manager Email (do not use for clinical requests):

practice.manager.w97023@ wales.nhs.uk

Surgery Hours

Monday        08.30 - 18.30

Tuesday        08.30 - 18.30

Wednesday   08.30 - 18.30

Thursday      08.30 - 18.30

Friday           08.30 - 18.30

 

Surgery closed for home visits between 13.00 and 14.00

Woodlands Medical Centre
Woodlands Medical Centre

Making an Appointment

If you have a medical emergency, a critical or life threatening problem call 999.

 Here are some examples of an emergency: 

  • Unconsciousness
  • Difficulty in breathing
  • A suspected heart attack
  • Heavy blood loss
  • Serious injury
  • Severe burns

 

You can request an "urgent on the day" consultation between 8.30 and 10.30 every morning. For patient safety each GP session will be limited to a maximum of 30 patients. When this limit is reached the session is full and you will be asked to call again in the afternoon session or the following day.

Please Note: On the Day bookings are for urgent consultations which you feel can not wait for a routine appointment. 

  

For minor issues requiring Over The Counter remedies and medicines you should consult your Local Pharmacist. Please see the Choose Pharmacy page for more information.

 

Routine Appointments can only be booked after 11.00am. This helps keep the phones free for urgent On the Day consultations.

 

Test Results are only available after 2.00pm. We do not get the results back until then.

 

Please phone AFTER 2.00pm to check if your Prescription is ready for collection. We do not take Prescription Requests over the phone.

 

Booking ROUTINE appointments online

You can now select and book your own routine appointment by using My Health Online. You can book, check and cancel routine appointments 24 hours a day, 7 days a week using My Health Online. Please see the My Health Online page for further information and to find out how to register. 

 

Booked Telephone Appointments

Our GPs are extremely busy and we are unable to specify a time when the doctor will phone you. If you miss the call, the GP may not have time to call you again and you may need to make a further appointment.

 

Choose Well with NHS Direct

Choose Well helps you decide who you should go to for appropriate attention.

Website link: http://www.nhsdirect.wales.nhs.uk/choosewell/

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