How to contact us

Woodlands Medical Centre

1 Greenfarm Road  
Cardiff

CF5 4RG

 

Phone 029  2059 1444

Fax 029 2059 9204

 

For prescription requests or clinical requests please email:

receptionteam.w97023@

wales.nhs.uk

 

Practice Manager Email (please do not use for prescription or clinical requests):

practice.manager.w97023@ wales.nhs.uk

Surgery Hours

Monday        08.30 - 18.30

Tuesday        08.30 - 18.30

Wednesday   08.30 - 18.30

Thursday      08.30 - 18.30

Friday           08.30 - 18.30

 

Surgery closed for home visits between 13.00 and 14.00

Woodlands Medical Centre
Woodlands Medical Centre

e-consult

We are offering eConsultations to allow patients to get medical help online without making an appointment or calling the practice.  You can click on this eConsult link and then select the most appropriate option from the eConsult site.  You can:  

  • access symptom self-checking 24/7 and find medical guidance from NHS Direct
  • seek advice from a pharmacy for your condition 
  • get administrative help (e.g. a fit note or letter from the practice)
  • seek medical advice from the doctors at the practice

Please note the following important information:

  • eConsult is only for patients registered at the practice
  • Using eConsult is not appropriate where you need urgent medical help
  • Using eConsult is also not a bypass or shortcut for requesting a routine GP appointment
  • When you send an online eConsult to the practice, we will respond to you by the end of the next working day (please check your junk email folder in case the response is filed there and make sure that you give us your correct email address)
  • We will be able to solve some issues via eConsult. Some conditions may mean that you will still need to make an appointment, in which case we will advise you
  • Please note that the Common Ailments Service is available from community pharmacies which covers advice and treatment for a large range of conditions - please see further information page on this opposite. You may be able to use this service to obtain advice more quickly and easily
  • Please note that we are not able to process repeat prescription requests via e-Consult.
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