How to contact us

Woodlands Medical Centre

1 Greenfarm Road  



Phone 029  2059 1444

Fax 029 2059 9204


For clinical or prescription requests  please email:



Practice Manager Email (please do not use for prescription or clinical requests as they will not be actioned):


Surgery Hours

Monday        08.30 - 18.30

Tuesday        08.30 - 18.30

Wednesday   08.30 - 18.30

Thursday      08.30 - 18.30

Friday           08.30 - 18.30


Surgery closed for home visits between 13.00 and 14.00

Woodlands Medical Centre
Woodlands Medical Centre

My Health online

If you would like to book, check or cancel a GP appointment, you can now do this online using our online booking service, My Health Online. You can also use the service to order your repeat prescriptions.

Please see the My Health Online page for more information on how to use and register for the service.

Link to My Health Online

Changes to Oral Contraceptives

As part of the NHS cost controls you may see a change to your Oral Contraceptive. e.g. from Cerazette to CERELLE or from Micrgynon to RIGEVIDON. This change will save Cardiff & Vale UHB a potential £135,000.


Your GP will provide more advice for you.


There is also a website where you can find out more and Download a FREE APP "My OC" which will remond you to take your oral contraceptives.


Contraceptive Implant - New Service

We are pleased to announce that with immediate effect that Woodlands Medical Centre will be offering a new contraceptive implant service. Nexplannon implants can be fitted by one of our experienced Doctors. The implant lasts for 3 years, and is easy to fit and remove. Please contact Reception if you would like to make an appointment. 

Appointment Waiting time too long?

How would you like NO WAITING TIME to see your GP?  One of the reasons you can't is because of other patients!


We lose around 60 appointments a week where patients simply fail to turn up for booked appointments. That's around 500 hours of GP time per year! If we eliminated these, we could probably guarantee an appointment within 1 or 2 days.


If you can not make an appointment then please contact us as soon as possible to cancel or rearrange. 


Telephone lines - Too busy to get through!

We recognise this is a problem and we are working towards a resolution. We have already upgraded our telephone system and have recently been able to double our incoming lines. We have also reorganised our reception team so that we will have staff available at the busiest times to meet the demand.


To help us with this please remember to call for routine appointments after 11.00am and for blood results after 2.00pm.


Please make sure you follow the guidance in the Appointments-Make/Cancel page.

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