How to contact us

Woodlands Medical Centre

1 Greenfarm Road  



Phone 029  2059 1444

Fax 029 2059 9204


For clinical or prescription requests  please email:



Practice Manager Email (please do not use for prescription or clinical requests as they will not be actioned):


Surgery Hours

Monday        08.30 - 18.30

Tuesday        08.30 - 18.30

Wednesday   08.30 - 18.30

Thursday      08.30 - 18.30

Friday           08.30 - 18.30


The surgery is closed for home visits between 13.00 and 14.00

Woodlands Medical Centre
Woodlands Medical Centre

My health online (mhol)

If you would like to book, check or cancel a GP appointment, you can now do this online using our online booking service, My Health Online. 

You can also use the service to order your repeat prescriptions. Please note that if you are ordering a repeat prescription item, you should do so within 28 days of your last prescription for that item (otherwise the system will not display that item on the list). If there is an item you want that is not showing on the order list, then please use the free text box to request that item.

Link to

Before you can create a My Health Online account, you will need to complete a form to request an account and present some identification, preferably photo ID (eg. driving licence or passport) and will need to provide us with your email address. We will provide you with a registration letter that will contain the following information.

  • My Health Online web address
  • Practice ID
  • Patient ID (NHS number)
  • Registration token (this token has a one month life and will expire if you do not use it to register for an account within a month). Once it has expired, you will need to obtain a new registration letter from the practice

The Request Form is available for download below, along with a User Guide and Frequently Asked Questions (FAQ) document.

Once you have this information, you can create your account using the following link,  

We apologise that we are unable to register under 16s for online services.

Request Form for a My Health Online Account
Request for My Health Online Account - W[...]
Microsoft Word document [103.6 KB]
My Health Online User Guide for Patients
MHOL Vision User Guide for Patients.docx
Microsoft Word document [1.9 MB]
My Health Online Patient FAQs
Microsoft Word document [165.0 KB]
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